Platform & UX

Our brilliant and seasoned team of developers create custom E-Commerce solutions driven by customer experience. Our development roadmap is continuously evolving and functionality is seamlessly added to aid merchandising, marketing, checkout and fulfillment. Due to our music ticketing technology, our E-Commerce platform can scale to suit the biggest brand names and is designed and proven to handle heavy traffic.

We design for mobile first, since the majority of E-Commerce traffic and transactions are now on mobile devices. Our platform is not adaptive, but mobile responsive, so it accommodates Apple as well as Android, tablets as well as smart phones, and any new device as it emerges. Our digital asset partner has exclusive patented technology allowing streaming on any mobile device including Apple, which is uncommon.

Highlights

Mobile Ready

Our Content Management System is built with a mobile-first User Experience mentality.

Powered by Data

Our team leverages goal-directed design, data-driven design, and web analytics.

User-driven

We leverage user-centered design principles, design thinking, and UX methodologies.

Usability Testing & Research

We test to determine how real users engage with our websites, and we apply generative research for defining issues and evaluating our designs.

Informed & Knowledgable

Our team is well-versed in usability, accessibility and industry standards. We employ a variety of tactics to gain user insights such as customer interviews, customer surveys, customer journey mapping, and persona creation.

A collaborative workspace for Client Services, Creative, Planning, and Marketing teams to build and support stores.

Provides:

  • Pre-orders
  • Product Reviews by Product
  • Digital Downloads
  • Multiple Currencies & Languages
  • Custom | Primary | Secondary URLs
  • Hidden Departments
  • Cost per variant sku

Flexible store design workspace that can be as custom and unique as a client could want.

Provides:

  • Multiple working versions of a site
  • Full site previews pre-launch
  • Component-based feature set
  • Responsive design
  • Customizable UI

Where fulfillment, customer service, and client managers go to support store orders and customer satisfaction.

Provides:

  • Multiple warehouse integrations
  • SoundScan reporting
  • Client-specific access
  • Robust Data Warehouse & Reporting

Partners