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 Musictoday® is an e-commerce company located in Crozet, VA (12 miles from Charlottesville). We provide web stores, ticketing, fan clubs, order fulfillment, and hosting for some of the worlds largest musical, sports and entertainment brands. For all positions please send a cover letter, résumé, and salary requirements via fax to 434.923.3937 or email to jobs@musictoday.com. Assistant Controller Musictoday, a Live Nation Company, has an opportunity for an experienced Assistant Controller with 5+ years accounting experience. This position will concentrate on the accounting activity within our Artist Merchandise division operations and will include all aspects of general ledger activity, sales tax compliance, fixed assets reporting, and tracking capital expenditures. The position will also be responsible for preparing monthly forecasts and annual budgets and providing analysis of results against plan to the corporate office. The candidate for this position needs to be a self starter and have strong communication and customer service skills. The ability to multi-task and deal with different personality types is essential. Superior knowledge of MS Office and a Bachelor’s Degree are necessary. Knowledge of Oracle or Great Plains is a definite plus. Include your salary requirements. Customer Care Director - Live Nation Live Nation is the future of the music business. With the most live concerts, music venues and festivals in the world and the most comprehensive concert search engine on the web, Live Nation is revolutionizing the music industry: onstage and online. Headquartered in Los Angeles, California, Live Nation is listed on the New York Stock Exchange, trading under the symbol "LYV." This position will direct the operations of the Live Nation Ticketing Customer Care Call Center and will be responsible for managing all aspects of the call center and outsourced operations. Responsible for staffing, training and proper use of standard operating policies, procedures, and protocols by department staff. Ensures that staff, equipment and space resources are adequate to meet and support service level objectives. Develops and monitors quotas for service volume and timeliness, including analysis of ACD statistics. Participates in the planning and development of all projects for the customer care operations. This position requires 5 or more years of customer service management experience including managing call center staffs, outsource relationships and call center vendors. Experience with call center applications such as email management, workforce management and ACD routing is required. Work experience with RightNow Technologies is highly desirable. This position is in Crozet, VA (13 miles from Charlottesville). No relocation will be offered with this position. Please send responses through jobs@musictoday.com. Customer Service Agent - Live Nation Live Nation is the future of the music business. With the most live concerts, music venues and festivals in the world and the most comprehensive concert search engine on the web, Live Nation is revolutionizing the music industry: onstage and online. Headquartered in Los Angeles, California, Live Nation is listed on the New York Stock Exchange, trading under the symbol "LYV." Live Nation is seeking a motivated part time Customer Service Agent for our fast-paced Ticketing department in Crozet, VA (13 miles from Charlottesville). Must be experienced with Windows-based operating systems and the Internet; able to multi-task in a changing and busy environment; and have excellent verbal/written communication skills. Job responsibilities include providing excellent customer service via phone/email contacts; processing, printing and fulfilling ticket orders for various venues/events; assisting customers in navigating our web-based ticketing system; and resolving customer service issues. We are looking for a resourceful and responsible candidate to join our team. An interest in the music industry is a plus. Please send responses through jobs@musictoday.com. Customer Service Representatives Musictoday is seeking motivated and energetic full time Customer Service Representatives for our fast-paced Ticketing, Fan Club and Merchandise customer service department. Must be computer literate, detail oriented, and have a pleasant phone manner. Experience is a plus, but not necessary if you are a quick learner with a great work ethic. Job responsibilities include reading and answering e-mails, assisting with inbound telephone calls, and resolving customer service issues. Our Service Center hours of operation are 9:00 AM to Midnight. We are looking for outstanding candidates to fill openings for mid-morning and evening shifts. An interest in the music industry is a plus. Inventory Optimization Associates Musictoday is seeking full-time (M-F 9-6) Inventory Optimization Associates. Responsibilities include cycle counting, SKU slotting and replenishment. Strong mathematical and computer skills and previous warehouse experience are required. Must be able to stand for long periods of time and some lifting is required. Bilingual Spanish/English is a plus. Systems Administrator Musictoday has an immediate opening for a Systems Administrator to join our team. Applicant should have a minimum of two years experience supporting Microsoft and Linux in a server environment. Excellent communication skills and experience supporting helpdesk tools, document creation, and working in a team with senior administrators and project managers are desirable. Ticketing Account Assistant Musictoday is seeking a Ticketing Account Assistant to fill a position within our ticketing account management support staff. The core responsibility of this position is to build events for sale online through the use of our proprietary ticketing platform. Tasks are data entry oriented and afford position holders the opportunity to learn how to manage high priority artist, venue, and promoter accounts. Must have excellent time management and communication skills, and be able to work towards deadlines in a fluctuating work environment. Computer proficiency is a must. Ticketing Fulfillment Team Member Seeking organized and detail oriented individuals to work during spring and summer in Ticketing Fulfillment. The Ticketing Fulfillment Team Member performs all duties related to the fulfillment of individual ticket orders, from ticket receipt to package shipment. Starting wage for this position is $8.00/hour, more based on experience. Equal Employment Opportunity Live Nation and Musictoday® strongly support equal employment opportunity for all applicants regardless of race, sex, religion, creed, national origin, age, disability, sexual orientation or any other legally protected classification. Hiring Practices The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Musictoday® recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Musictoday® may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms. |
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Musictoday is a Live Nation company. ©1999-2008 Musictoday, LLC. All rights reserved. Musictoday, Musictoday.com, and THE ARTIST/FAN CONNECTION are registered trademarks and service marks of Musictoday, LLC. privacy statement | terms and conditions | user agreement |
